Mobile Phlebotomy for Home Care

MobiLab Express™

The Specimen Pros™

Home Care
Play Video

Getting Lab Work Done Is Easy!

As a premier specimen collection service provider, NPPN is your one-stop shop for phlebotomy, and other specimen collection support. We directly employ phlebotomists and our central operations team manages the entire process.

Your Partner in Home Care

NPPN serves as a care partner to your home care agency. With NPPN as your diagnostic support partner, your patients will avoid waiting in line at a local lab or hospital for hours, just to be stuck in the arm by an unsympathetic technician, and your nursing staff can spend their time on other critical care needs, rather than performing blood draws and other specimen collection. 

We save you time and resources. Having one of our mobile phlebotomy technicians scheduled to visit your patients at home, means your nursing staff do not have to spend uncompensated time performing blood draws that your agency cannot bill to the patient insurance. Your patients avoid the unnecessary, time consuming, and potentially risking trip to the lab, and the doctor receives the results exactly the same as if the patient had gone to the lab. It’s a WIN – WIN!

NPPN is a fast, affordable, professional resource for collection of any type of specimen that a doctor or other healthcare provider may use for diagnosis and treatment, from blood samples to stool specimens. We collect the specimens per the lab instructions, and then transport them to the laboratory designated by you, the patient insurance, or the practitioner. 

NPPN is not a lab, and we do not conduct any testing. Because NPPN is an independent specimen collection support provider, we are able to collect specimens for any lab, and deliver them to wherever they need to go.  

NPPN is a contracted, in-network ancillary care provider for many managed care plans. This means our services may be covered for some of your patients. The patient’s insurance will cover the laboratory testing fees, as it normally would.

We are available on-demand, on a per draw, by appointment basis. Your agency saves time and resources, and your patients continue to get the diagnostic care they need.

Blood Draw with Care

NPPN mobile specimen collectors are experienced professionals who are committed to patient care. With NPPN, your agency will access the most experienced, skilled, and highly compensated phlebotomists in the laboratory services sector, employing the highest professional standards and operating procedures in the industry today.

We are experts in geriatric patients, and patients with special needs, including needle phobia, difficult veins, and anxiety. To achieve consistent quality care outcomes, your patient’s are assigned a ‘case worker’ phlebotomist, who will see your patient each time an order is placed. The technician becomes familiar with the patient, and your patient becomes accustomed to the same phlebotomist.

An Extension of Your Home Care Agency

Navigating the healthcare field today can often be overwhelming to the patient and family. The complex care systems, multilevel management, and fractured communication between them too often leaves the patient and their family feeling lost, frustrated, and confused.

You can trust us as a partner in providing the best care possible to your patients and their families. Let us help your team focus on nursing care by allowing us to collect, process and deliver your patient’s laboratory order, wherever it needs to go. 

Helping Home Care Agencies Navigate COVID-19

The COVID-19 Public Health Emergency has affected all aspects of medicine, industry, and research. The COVID-19 Public Health Emergency has affected all aspects of medicine, industry, and research. 

But NPPN has adapted to the challenge. In March of 2020 we implemented our pandemic response plan, which includes, in addition to all standard biosafety precautions, the CDC and OSHA recommend heightened contact precautions, airborne precautions, and eye protection (e.g., goggles or face shields) to protect patients and our technicians from exposure to the virus. As well, we have established a workforce monitoring program to ensure the safety and health of patients and our front line personnel. This response plan has enabled us to maintain maximum flexibility while responding to the 2019 Novel Coronavirus (COVID-19) pandemic.

Since March of 2020, many of our healthcare provider clientele have leaned heavily on us with increasing case loads of their at risk patient populations. We are actively engaged in providing direct mitigation of virus spread by enabling these patient to stay home, out of clinic environments, and out of laboratory waiting rooms, while continuing to maintain continuity of care and diagnostic monitoring regimes. 

The CARES Act allows for a Medicare-eligible home health patient to be under the care of a nurse practitioner, clinical nurse specialist, or a physician assistant who is working in accordance with State law.

These physicians/practitioners can: (1) order home health services; (2) establish and periodically review a plan of care for home health services; (3) certify and re-certify that the patient is eligible for Medicare home health services.

These changes provide the flexibility needed for more timely initiation of services for home health patients, while allowing providers and patients to practice social distancing. Utilizing NPPN phlebotomists to provide laboratory collection and delivery services is simply good medical care. 

Adapting to COVID-19

NPPN has adapted to this extraordinary challenge to ensure that our communities are kept safe and healthy, while maintaining continuity of care and diagnostic monitoring regimes, as well as supporting the critical research needed to defeat this virus.

Our team has been specializing in specimen collection for home bound and limited mobility individuals for decades. We have the experience and skill required to support your organization and your community of patients, especially during the current pandemic.

Frequently Asked Questions

  • addWhat services do you offer?

    There are two types of service available for residential home care agencies
    of all types.

    Our MobiLab Express service is our, in-home, by appointment, specimen collection and delivery service.
    We collect the specimens required, according to the specific protocol provided by you or the lab*, then
    we deliver those specimens to a local drop off location (typically a lab service location or shipping
    carrier location, as instructed).

    Our Specimen Pros service is designed to be an on-site, on-demand, specialized supplemental staffing
    solution. If your residents need periodic or ongoing blood draws or other specimen collection for
    diagnostic testing, our expert technicians will travel to your facility and perform the specimen
    collection, processing, and then deliver the specimens to the appropriate laboratory for testing*.

    *NOTE: We are not a lab and we do not conduct any lab testing. We do not have “preferred” lab partners
    as all labs are prospective customers. All specimens are delivered to the lab of your choice.

  • addDo you take health insurance?

    We work with many insurance plans, including managed care plans. However, we
    cannot bill Medicare or Medicaid directly. For any resident who is not a covered member of a
    participating health plan, we can provide an insurance claim form, with appropriate billing codes, so
    the resident can get reimbursed. Alternatively, in the same way, the facility may be able to bill the
    patient insurance plan for the services provided, to recover some or all of the cost of the services.

    In scenarios where the patient resident is not covered for the services, or insurance billing options
    are otherwise not desired, we have frequently arranged to bill the facility a cost effective flat rate
    per draw for our MobiLab Express service, or an hourly rate for our Specimen Pros service.

    Note, in most cases the resident must be limited mobility, home bound, or have some other medical reason
    necessitating coverage for in-home care services, in order to receive coverage or reimbursement.
    Otherwise, services may be provided on a fee for service basis.

  • addWhat does the service cost?

    Our services are easy to access and designed to be flexible to meet your
    needs. There are two types of service available to you:

    Our MobiLab Express service is our, in-home, by appointment, specimen collection and delivery service.
    We collect the specimens required, according to the specific protocol provided by you or the lab*, then
    we deliver those specimens to whatever lab they need to go to. The typical fee for our MobiLab Express
    service is currently $99 on a per draw, per patient basis.

    Our Specimen Pros service is designed to be an on-site, on-demand, specialized, supplemental staffing
    solution. If you have a group of patients in need of periodic or ongoing blood draws or other specimen
    collection for diagnostic testing, our expert technicians will travel to your facility and perform the
    specimen collection, processing, and then deliver the specimens to the appropriate laboratory for
    testing*. The usual fee for our Specimen Pros service is presently $350 per technician, per 4 hour
    session. There may be additional materials and/or mileage costs depending on your particular needs.

    *NOTE: We are not a lab and we do not conduct any lab testing. We do not have “preferred” lab partners
    as all labs are prospective customers. All specimens are delivered to the lab of your choice.

  • addWhere do you have services available?

    We have technicians in all of the major metropolitan areas in the United
    States. In addition, our team is adept at recruiting and training field service talent to meet our
    customers’ needs. We are accustomed to scaling up to meet demand, where and when needed. If you are not
    sure if we have coverage an area where you need service, please feel free to reach out to our operations
    support team. We are happy to help.

  • addWhat is your availability?

    Unlike many other similar services, our technicians are our employees, not
    contractors. Our central operations team controls and coordinates all service availability and
    scheduling. The service calendar is usually business hours, Monday through Friday. However, scheduling
    is in part dependent on shipping or delivery logistics – where and when the specimens collected need to
    be sent. Our service calendar usually books out about a week in advance. Generally speaking, services
    can usually be scheduled within a few days to one week of receipt of your request.

  • addHow do we schedule services?

    Depending on your needs, a service agreement may be required. Services can be scheduled through our online secure customer portal available here, or call us at (415) 687-4854.

Information Privacy Notice

This Information Privacy Policy has been adopted in order to maintain clear standards of privacy and security with the information we are provided by customers for confidentiality. It states:
(1) We will not sell or provide secure proprietary information input by customers to any outside parties except as expressly authorized or implied by specific request for services that requires the disclosure of your information in order to provide said services requested; and
(2) No customer information is kept on a publicly available server.

By accessing this web site, users agree to be bound by all of the terms and conditions of the guidelines set out in this Disclaimer. Do not consult this web site unless you agree not to hold NPPN liable for any errors or omissions.
We offer our services as prescribed by a duly authorized and licensed medical practitioner or other healthcare provider. The services or products found listed on our web site are intended for use by duly authorized and licensed medical practitioners or other healthcare providers in the delivery of appropriate medical care to assist practitioners diagnose and treat disease. We give no warranty that any of our services will prevent disease. All material is provided for educational purposes only and is not intended to be a substitute for a physician’s consultation. Although NPPN encourages increased self-awareness and self-care, all readers are strongly encouraged to consult and work with an experienced healthcare practitioner. Individuals with health disorders, medical conditions, or any condition needing medical supervision assume full responsibility for obtaining such professional medical assistance. Consult your physician regarding any symptoms or medical condition. We specifically disclaim any expressed or implied warranties or merchantability of fitness for any particular usage, application or purpose. NPPN does not recommend self-diagnosis or self-medication, and no information within this web site or presented by NPPN or its associates may be construed or interpreted as recommending self-diagnosis or self-medication.

If a laboratory test result is outside normal range, you should immediately see your prescribing physician. Many tests, to be validated, will need to be repeated at the discretion of a physician. Laboratory test results may vary depending upon age, sex, time of day blood sample is taken, diet, medications, and the limits of modern technology. A single laboratory test or group of tests cannot guarantee good health. False positive and false negative test results are possible. There are various medical diseases that cannot be uncovered by these tests alone. Testing by the medical laboratory staff to whom your medical specimen is delivered by us, only constitutes a partial evaluation of your state of health and does not represent a diagnosis or treatment of disease.

NPPN shall not be liable to you or anyone else for any loss or injury caused in whole or in part by procuring, compiling, interpreting, delivering or reporting information through this web site. In no event shall NPPN be liable to you or anyone else for any decisions made or action taken or not taken by you in reliance on such information. Material placed online by users does not represent medical advice of NPPN and we make no representations with respect to the accuracy, reliability, completeness, timeliness or usefulness of the contents.

Privacy Policy
The general position of The National Phlebotomy Provider Network on implementation and compliance with HIPAA and other privacy laws is as follows:

A. Protect and enhance consumer’s rights of access to information.
B. Improve healthcare quality by restoring trust in the system.
C. Improve efficiency of delivery with national framework.
D. NPPN will not use or disclose an individual’s protected health information (PHI) except as otherwise permitted and/or required by HIPAA.
E. PHI may be used only for treatment, payment, or healthcare operations. All other uses and disclosures will be by authorization only and Patient may revoke authorization.
F. All NPPN Patients will receive and acknowledge the Privacy Notice. It is also available for the asking by mail or email. It is also carried by each field service technician and available upon request.
G. Privacy Notice will describe how medical information about Patients may be used and disclosed and how they may access said information.
H. NPPN will make reasonable efforts to limit disclosure of PHI as much as possible.
I. Continuing compliance with HIPAA will be achieved through ongoing assessment, oversight and informational training, as coordinated through the privacy officer.
J. NPPN shall address all complaints received from patients, clients, employees or third parties in an expeditious and meaningful manner.
K. NPPN respects the rights of individuals, including employees, to make complaints, ask questions or inquire as to NPPN’s compliance with HIPAA and other privacy laws.
L. No adverse action or retaliation shall be taken against any such individual or employee based on any legitimate complaint, question, or inquiry.
M.NPPN must identify those members of its workforce that require access to protected health information to perform their duties, specify the protected health information to which they require access and make reasonable efforts to limit their access accordingly.
N. All employees will be trained in order that NPPN will be HIPAA compliant. New employees will be trained on a regular basis to ensure continued compliance with new personnel. Personnel will be retrained if significant changes occur which affect HIPAA or privacy laws. Employees, who fail to follow HIPAA requirements and/or the policies of NPPN with respect to privacy rules, shall be sanctioned appropriately. Such sanctions may range from verbal reprimand to termination. Any intentional breach of patient confidentiality, not permitted by law, shall be severely punished. All such sanctions shall be documented, in writing, by NPPN.
O. To the extent practicable, NPPN will mitigate the harmful effects of any known use or disclosure, by itself or its business associates that is in violation of the privacy rule and/or NPPN’s policies and procedures.

For more information on our information privacy practices, or to file an information privacy concern, please contact The National Phlebotomy Provider Network’s Information Privacy Officer at: The National Phlebotomy Provider Network, Inc. 8871 W. Flamingo Rd. Ste 202 Las Vegas, NV 89147.