Mobile Phlebotomy for Managed Care Providers

MobiLab Express™

The Specimen Pros™

Managed Care Providers

Blood Draw Services for Managed Care

As a state-of-the-art blood draw service provider, NPPN is your one-stop shop for phlebotomy. We directly employ phlebotomists and our headquarters coordinates between patients, doctors, and our local phlebotomist in your area

Why Choose NPPN

Navigating the healthcare field today can often be overwhelming to the patient and family. The complex care systems, multilevel management, and fractured communication between them too often leaves the patient and their family feeling lost, frustrated, and confused. 

On January 31, 2020, U.S. Department of Health and Human Services Secretary Alex M. Azar II declared a public health emergency for the United States to aid the nation’s healthcare community in responding to COVID-19. On March 13, 2020, President Trump declared a national emergency concerning the Novel Coronavirus Disease (COVID-19) outbreak.

In assessing a post–COVID-19 world, several aspects may impact managed care practices long-term, including the emergence of telehealth, self-administration of therapies, and issues in collection and delivery of laboratory specimens. The PREP Act (Public Readiness and Emergency Preparedness) for Medical Countermeasures Against COVID-19 expansions changed the way medicine is being practiced, including utilization and reimbursement.

What Can We Do For You?

At NPPN, we are dedicated to becoming a partner with the managed care industry in providing the best care possible for patients and their families. Our team has been specializing in specimen collection across the healthcare spectrum for many years and we have adapted to change. We have the experience and skill required to support your patients and their evolving needs. 

Frequently Asked Questions

  • addWhat services do you offer?

    There are two types of service available for managed care organizations of all types.

    Our MobiLab Express service is our, in-home, by appointment, specimen collection and delivery service. We collect the specimens required, according to the specific protocol provided by you or the lab*, then we deliver those specimens to a local drop off location (typically a lab service location or shipping carrier location, as instructed).

    Our Specimen Pros service is designed to be an on-site, on-demand, specialized supplemental staffing solution. If you need to provide groups of your membership with periodic or ongoing blood draws or other specimen collection for diagnostic testing, our expert technicians will travel to your facility and perform the specimen collection, processing, and then deliver the specimens to the appropriate laboratory for testing*.

    *NOTE: We are not a lab and we do not conduct any lab testing. We do not have “preferred” lab partners as all labs are prospective customers. All specimens are delivered to the lab of your choice.

  • addWill you bill the insurance plan?

    We are in network with many insurance plans, including managed care plans. However, we cannot bill Medicare or Medicaid directly. Typically, we engage with an insurance provider or managed care organization on a claims basis, using either a case rate or appropriate codes from the CMS Physician Fee Schedule, under a standard ancillary provider services agreement.

    Alternatively, we have frequently arranged to bill the plan or provider organization on an invoice/vendor basis using a cost effective flat rate per draw for our MobiLab Express service, or an hourly rate for our Specimen Pros service.

  • addWhat does the service cost?

    Our services are easy to access and designed to be flexible to meet your needs. There are two types of service available to you:

    Our MobiLab Express service is our, in-home, by appointment, specimen collection and delivery service. We collect the specimens required, according to the specific protocol provided by you or the lab*, then we deliver those specimens to whatever lab they need to go to. The typical fee for our MobiLab Express service is currently $85 on a per draw, per patient basis.

    Our Specimen Pros service is designed to be an on-site, on-demand, specialized, supplemental staffing solution. If your residents need periodic or ongoing blood draws or other specimen collection for diagnostic testing, our expert technicians will travel to your facility and perform the specimen collection, processing, and then deliver the specimens to the appropriate laboratory for testing*. The usual fee for our Specimen Pros service is presently $350 per technician, per 4 hour session. There may be additional materials and/or mileage costs depending on your particular needs.

    *NOTE: We are not a lab and we do not conduct any lab testing. We do not have “preferred” lab partners as all labs are prospective customers. All specimens are delivered to the lab of your choice.

  • addWhere do you have services available?

    We have technicians in all of the major metropolitan areas in the United States. In addition, our team is adept at recruiting and training field service talent to meet our customers’ needs. We are accustomed to scaling up to meet demand, where and when needed. If you are not sure if we have coverage an area where you need service, please feel free to reach out to our operations support team. We are happy to help.

  • addWhat is your availability?

    Unlike many other similar services, our technicians are our employees, not contractors. Our central operations team controls and coordinates all service availability and scheduling. The service calendar is usually business hours, Monday through Friday. However, scheduling is in part dependent on shipping or delivery logistics – where and when the specimens collected need to be sent. Our service calendar usually books out about a week in advance. Generally speaking, services can usually be scheduled within a few days to one week of receipt of your request.

  • addHow do we schedule services?

    Depending on your needs, a service agreement may be required. Services can be scheduled through our online secure customer portal available here, or call us at (415) 687-4854.

Information Privacy Notice

This Information Privacy Policy has been adopted in order to maintain clear standards of privacy and security with the information we are provided by customers for confidentiality. It states:
(1) We will not sell or provide secure proprietary information input by customers to any outside parties except as expressly authorized or implied by specific request for services that requires the disclosure of your information in order to provide said services requested; and
(2) No customer information is kept on a publicly available server.

By accessing this web site, users agree to be bound by all of the terms and conditions of the guidelines set out in this Disclaimer. Do not consult this web site unless you agree not to hold NPPN liable for any errors or omissions.
We offer our services as prescribed by a duly authorized and licensed medical practitioner or other healthcare provider. The services or products found listed on our web site are intended for use by duly authorized and licensed medical practitioners or other healthcare providers in the delivery of appropriate medical care to assist practitioners diagnose and treat disease. We give no warranty that any of our services will prevent disease. All material is provided for educational purposes only and is not intended to be a substitute for a physician’s consultation. Although NPPN encourages increased self-awareness and self-care, all readers are strongly encouraged to consult and work with an experienced healthcare practitioner. Individuals with health disorders, medical conditions, or any condition needing medical supervision assume full responsibility for obtaining such professional medical assistance. Consult your physician regarding any symptoms or medical condition. We specifically disclaim any expressed or implied warranties or merchantability of fitness for any particular usage, application or purpose. NPPN does not recommend self-diagnosis or self-medication, and no information within this web site or presented by NPPN or its associates may be construed or interpreted as recommending self-diagnosis or self-medication.

If a laboratory test result is outside normal range, you should immediately see your prescribing physician. Many tests, to be validated, will need to be repeated at the discretion of a physician. Laboratory test results may vary depending upon age, sex, time of day blood sample is taken, diet, medications, and the limits of modern technology. A single laboratory test or group of tests cannot guarantee good health. False positive and false negative test results are possible. There are various medical diseases that cannot be uncovered by these tests alone. Testing by the medical laboratory staff to whom your medical specimen is delivered by us, only constitutes a partial evaluation of your state of health and does not represent a diagnosis or treatment of disease.

NPPN shall not be liable to you or anyone else for any loss or injury caused in whole or in part by procuring, compiling, interpreting, delivering or reporting information through this web site. In no event shall NPPN be liable to you or anyone else for any decisions made or action taken or not taken by you in reliance on such information. Material placed online by users does not represent medical advice of NPPN and we make no representations with respect to the accuracy, reliability, completeness, timeliness or usefulness of the contents.

Privacy Policy
The general position of The National Phlebotomy Provider Network on implementation and compliance with HIPAA and other privacy laws is as follows:

A. Protect and enhance consumer’s rights of access to information.
B. Improve healthcare quality by restoring trust in the system.
C. Improve efficiency of delivery with national framework.
D. NPPN will not use or disclose an individual’s protected health information (PHI) except as otherwise permitted and/or required by HIPAA.
E. PHI may be used only for treatment, payment, or healthcare operations. All other uses and disclosures will be by authorization only and Patient may revoke authorization.
F. All NPPN Patients will receive and acknowledge the Privacy Notice. It is also available for the asking by mail or email. It is also carried by each field service technician and available upon request.
G. Privacy Notice will describe how medical information about Patients may be used and disclosed and how they may access said information.
H. NPPN will make reasonable efforts to limit disclosure of PHI as much as possible.
I. Continuing compliance with HIPAA will be achieved through ongoing assessment, oversight and informational training, as coordinated through the privacy officer.
J. NPPN shall address all complaints received from patients, clients, employees or third parties in an expeditious and meaningful manner.
K. NPPN respects the rights of individuals, including employees, to make complaints, ask questions or inquire as to NPPN’s compliance with HIPAA and other privacy laws.
L. No adverse action or retaliation shall be taken against any such individual or employee based on any legitimate complaint, question, or inquiry.
M.NPPN must identify those members of its workforce that require access to protected health information to perform their duties, specify the protected health information to which they require access and make reasonable efforts to limit their access accordingly.
N. All employees will be trained in order that NPPN will be HIPAA compliant. New employees will be trained on a regular basis to ensure continued compliance with new personnel. Personnel will be retrained if significant changes occur which affect HIPAA or privacy laws. Employees, who fail to follow HIPAA requirements and/or the policies of NPPN with respect to privacy rules, shall be sanctioned appropriately. Such sanctions may range from verbal reprimand to termination. Any intentional breach of patient confidentiality, not permitted by law, shall be severely punished. All such sanctions shall be documented, in writing, by NPPN.
O. To the extent practicable, NPPN will mitigate the harmful effects of any known use or disclosure, by itself or its business associates that is in violation of the privacy rule and/or NPPN’s policies and procedures.

For more information on our information privacy practices, or to file an information privacy concern, please contact The National Phlebotomy Provider Network’s Information Privacy Officer at: The National Phlebotomy Provider Network, Inc. 8871 W. Flamingo Rd. Ste 202 Las Vegas, NV 89147.