Mobile Phlebotomy for Patients

Convenient, safe, and professional at‑home phlebotomy services that bring the lab to you, with support for insurance coverage.

Home Phlebotomy Services Tailored to Your Needs

NPPN specializes in home phlebotomy services that adapt to your lifestyle and health requirements. Our team of certified phlebotomists is trained to provide mobile blood work collection in a variety of settings, from private residences to assisted living facilities, and even workplaces.

Patients often choose our service to avoid long travel times, crowded waiting rooms, or the stress of scheduling around traditional lab hours. For those with mobility challenges, transportation barriers, or chronic health issues, our service ensures you receive the tests your healthcare provider needs to manage your care effectively.

With NPPN, you can schedule your appointment online or by phone, select a convenient time, and relax knowing that a skilled professional will arrive to collect your specimens and ensure they are delivered securely to your laboratory.

 

Why Choose Mobile Phlebotomy

Getting blood work done shouldn’t mean hours of waiting in a crowded lab or struggling to find transportation. With mobile phlebotomy, the lab comes directly to you. The National Phlebotomy Provider Network (NPPN) provides patients with professional, compassionate, and convenient phlebotomy services that make healthcare easier to access.

Whether you’re managing a chronic condition, recovering from surgery, caring for an elderly loved one, or simply prefer the comfort of your home, our mobile phlebotomy service is designed to meet your needs while maintaining the highest standards of safety and accuracy.

For patients with limited mobility, compromised immune systems, or demanding schedules, home phlebotomy is more than just a convenience, it’s a vital tool for maintaining continuity of care without unnecessary stress.

 

Insurance for Phlebotomy Services

 

Many patients ask: “Is phlebotomy covered by insurance?” The answer often depends on your health plan, the type of testing required, and your provider’s policies.

In most cases, when blood draws are ordered by a licensed healthcare provider, insurance may cover the cost, especially for medically necessary diagnostic tests. Certain at‑home lab tests covered by insurance may also qualify when performed through mobile services like NPPN.

We recommend checking with your insurance provider in advance to confirm coverage for phlebotomy services. Our operations team can assist you by providing the necessary documentation and details about the services performed.

 

Phlebotomy Liability Insurance and Patient Protection

 

Your safety is our highest priority. NPPN maintains comprehensive phlebotomy liability insurance to ensure every patient is protected. This means you can feel confident knowing that our phlebotomists are covered by phlebotomy insurance and operate under strict safety protocols.

For those who may have concerns about independent providers, it’s important to know that all NPPN staff are fully trained, certified, and backed by independent phlebotomy insurance, eliminating the risk of uninsured or underqualified service.

 

Highly Trained and Insured Mobile Phlebotomists

 

Our team consists of professionals who not only meet state and national certification requirements but also carry full insurance for phlebotomists. This ensures that your care is always provided by highly qualified individuals operating under best practices in mobile healthcare.

Each phlebotomist is trained to handle specimens of all types with precision and compassion. Whether you require a simple routine draw, specialized collection for research, or advanced diagnostics, you can trust our professionals to provide reliable results and a comfortable experience.

Our phlebotomists also undergo regular training in infection control, patient communication, and safety updates, so you benefit from care that is both skilled and compassionate.

 

The Process: From Scheduling to Collection

 

We make it easy for patients to access reliable testing from home.

  1. Schedule Your Appointment: Book online through our secure client portal or call our support team.
  2. Appointment Confirmation: Our team reviews your provider’s requisition and confirms details with you.
  3. Professional Collection: A certified mobile phlebotomist arrives at your home or preferred location on time.
  4. Secure Transport: Your specimens are packaged and delivered directly to your designated laboratory.
  5. Provider Results: Results are processed by your lab and sent to your healthcare provider for review.

With our mobile phlebotomy service, you receive the same level of care as a traditional lab visit,  but without the hassle, travel, or long waits.

 

 

Partnering with Insurance Companies

NPPN regularly works with insurance providers to ensure patients receive care with minimal disruption. Many insurers now recognize the value of mobile phlebotomists for insurance companies, helping patients maintain continuity of care without unnecessary clinic visits.

For insurance companies, partnering with NPPN helps reduce missed appointments, supports better patient compliance, and enhances healthcare outcomes. For patients, it means fewer obstacles to getting the diagnostic testing their doctors require.

 

Patient-Centered Care at Every Step

 

We know that many patients feel anxious about blood draws. That’s why our phlebotomists focus on making the process as comfortable as possible. Our team minimizes discomfort, avoids unnecessary sticks, and provides reassurance throughout the procedure.

 

For seniors, those with special medical needs, or patients requiring frequent testing, we take extra care to ensure a gentle and supportive experience. By delivering personal lab services with compassion, we’re changing the way patients think about diagnostic testing. Every interaction is guided by respect, professionalism, and a commitment to your wellbeing.

 

How Mobile Phlebotomy Reduces Healthcare Costs

 

By eliminating unnecessary hospital or clinic visits, mobile phlebotomy helps reduce overall healthcare costs for patients and insurers alike. Avoiding facility fees, minimizing transportation needs, and reducing exposure to illness in crowded settings all contribute to a more efficient, cost-effective care model.

 

This is one reason many insurers are now expanding coverage for at-home lab tests covered by insurance, recognizing the long-term benefits of patient compliance and preventive care.

 

Adapting to COVID-19 and Beyond

While the COVID‑19 Public Health Emergency has ended, the lessons we learned continue to guide our practices. NPPN follows strict infection control protocols based on CDC and OSHA guidelines. This ensures the safety of both patients and phlebotomists in every setting, from private homes to long‑term care facilities.

Frequently Asked Questions

  • addIs phlebotomy covered by insurance?

    Coverage varies depending on your provider and the type of test. Many diagnostic tests ordered by a licensed healthcare professional are eligible for insurance coverage.
  • addHow do I schedule a home phlebotomy service?

    You can schedule directly through our secure online portal or by calling our support team. We’ll confirm your appointment and review your provider’s requisition.
  • addWhat should I expect during a mobile blood work collection?

    A certified phlebotomist will arrive at your chosen location, confirm your identity, explain the process, and collect your specimens safely and efficiently.
  • addDo your phlebotomists carry insurance?

    Yes. All NPPN phlebotomists are fully insured under phlebotomy liability insurance and meet national certification requirements.
  • addCan you work with my insurance company directly?

    Yes. We often collaborate with insurance providers to ensure smooth billing and documentation, helping patients access coverage whenever possible.

  • addHow soon can I get an appointment?

    Most services can be scheduled within a few days to one week. Availability may vary depending on your location and testing requirements.

  • addCan you assist patients in assisted living or nursing facilities?

    Absolutely. Our phlebotomists frequently provide care in residential communities and assisted living centers, ensuring patients with mobility challenges continue receiving the tests they need.

  • addWhat if I need recurring blood draws?

    We can schedule regular visits tailored to your provider’s care plan, making it easier to manage chronic conditions or ongoing treatment monitoring.

Schedule Your At‑Home Phlebotomy Service Today

Don’t let distance, mobility, or time stand in the way of essential healthcare. With NPPN’s mobile phlebotomy service, you get professional, insured care in the comfort of your own home.

Call us today at (888) 778-7403 or schedule online through our secure portal to book your home phlebotomy service.


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These terms and conditions are provided by The National Phlebotomy Provider Network (“NPPN”) and fully describe the terms under which the services are provided by NPPN.

1. NPPN provides an independent medical and research specimen collection, processing, and delivery service. NPPN IS NOT a medical laboratory and does not conduct laboratory testing. NPPN IS NOT a partner or subsidiary of any medical laboratory.

2. Once specimens are delivered, NPPN has no control over the handling, processing, and testing of specimens, or reposting of those results to the prescribing practitioner. The laboratory is solely responsible for proper handling, processing, testing, and results reporting. NPPN is NOT responsible IF the laboratory fails to do any of the above properly or in a timely fashion.

3. While most common laboratory tests require the same or similar type of sample (whole blood, plasma, serum, urine, etc.) no matter what laboratory is performing the testing, every laboratory has its own specimen requirements for sample type, processing, and handling. While every effort is made to collect adequate and acceptable specimens, it is impossible to know the specific requirements for every test done by every laboratory. Furthermore, some laboratory tests cannot be collected in the field because the sample requires special handling that is impossible to perform outside a laboratory environment. In addition, some laboratory tests require the sample to undergo additional processing IN THE LABORATORY, as soon as it is delivered to the laboratory, which cannot be done in the field. Given these facts, there is a possibility that inadequate samples or no samples will be obtained. NPPN is NOT responsible [f the laboratory fails to perform any additional pre-analytical sample processing required after we deliver the samples to the laboratory.

4. PLEASE DO NOT CONTACT NPPN ABOUT YOUR TEST RESULTS NPPN has no access to the test results. You should contact the practitioner who ordered the laboratory testing for you or the laboratory who is conducting the testing directly. However, you should be advised that most laboratories are prevented by law firms releasing results directly to patients.

5. NPPN specimen collection and delivery services are provided ONLY at the direction of and under specific order from a duly licensed medical practitioner authorized to prescribe and order medical diagnostic testing. You cannot request specimen collection services without a valid laboratory order from an authorized medical practitioner.

6. NPPN personnel cannot materially change or in any way alter the laboratory order provided by your prescribing practitioner. It is against the law for any medical care provider to change a practitioners order without express consent from the prescribing practitioner. Likewise, you cannot materially change or alter your prescribing practitioner’s laboratory order for you.

7. NPPN is NOT a medical practice and does NOT provide any medical diagnosis, prognosis, treatment, or any medical advice. We do NOT have any information relating to any treatment you are undergoing or any reasons for why samples are being collected. You should seek the advice of a licensed practitioner for any question about any symptom or condition you are experiencing. If you are experiencing a medical emergency you should call 911 immediately! Do not attempt to access emergency care through our service. If you are unsure of what type of care you need, please contact your personal physician. NPPN does not dispense or deliver medicine of any kind. NPPN cannot prescribe medication or evaluate the effectiveness of any medication you may be taking.

8. NPPN is not a limousine or personal courier service. We cannot transport you to any doctor’s office or hospital. We cannot deliver any personal item to any location on your behalf.

9. NPPN services will be provided IN the patient’s home, work, or other appropriate stationary location. An appropriate location is one where patient privacy and safety are provided. NPPN does NOT and will NOT provide services inside any vehicle. NPPN does NOT and will NOT provide services in any public location.

10. NPPN performs all services and functions in the ordinary course of business and during normal business hours. NPPN is a NON-EMERGENT service and should NOT be used for collection and delivery of STAT or UGENT laboratory orders. All services are scheduled in advance and therefore we cannot guarantee accommodation of requests for “same day” schedule changes. Expedited collection and/or delivery of any specimen is NOT possible unless scheduled in advance. Because travel is inherently unpredictable, we do not guarantee or warranty any specific delivery time.

11. Scheduling Policy: We recognize that your medical care is very important to you and we respect your desire for timely medical care. Generally, appointment scheduling is conducted on a first-come, first-serve basis. However, scheduling for some patients may be prioritized based on medical need. NPPN will attempt to contact you to schedule an appointment within 24-48 hours upon receipt of your request. We make every attempt to schedule your appointment at a time convenient for you but cannot guarantee any specific time or ongoing duration of availability.

12. We have a 48-hour cancellation policy. Appointments canceled without at least 48 hours’ notice will be charged a 50% cancellation fee for all services scheduled on that day. Appointments canceled at the time of service or “no shows” “vi ii be charged the full fee for services scheduled on that day.

13. EXCEPT AS EXPRESSLY STATED HEREIN THE SERVICES OF NPPN ARE PROVIDED ON AN

“AS IS, AS AVAILABLE” BASIS. NPPN AND ITS AFFILIATES, SUPPLIERS, AND PARTNERS MAKE NO WARRANTY, REPRESENTATION, GUARANTY OR CONDITION OF ANY KIND, WHETHER IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

14. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER NPPN NOR ITS AFFILIATES, SUPPLIERS OR PARTNERS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH OR ARISING OUT OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES/JURISDICTIONS DO NOT ALLOW EXCLUSION OF IMPLIED WARRANTIES OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO NPPN. IN SUCH STATES/JURISDICTIONS, NPPN’S LIABILITY AND THAT OF ITS AFFILIATES, SUPPLIERS, AND PARTNERS WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

15. These terms constitute the entire understanding between you and NPPN and no amendment or modification of its terms shall be valid or binding unless in writing and signed by an authorized representative of NPPN.

Last Updated: November 20, 2023

Terms of Use for National Phlebotomy Network Customer Portal

Introduction

Welcome to the National Phlebotomy Network Customer Portal, accessible at https://phlebotomynetwork.com. These Terms of Use ("Terms") govern your use of our website and services ("Services"), and by using our Services, you agree to be bound by these Terms.

Acceptance of Terms

By clicking "I Agree" during the sign-up process or by using the Services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use the Services.

Privacy Policy

Your privacy is important to us. Please read our Privacy Policy to understand how we collect, use, and protect your personal information.

User Account

Account Creation: To use the Services, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

Account Security: You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account.

Use of Services

Permitted Use: You agree to use the Services only for purposes that are permitted by these Terms and any applicable laws and regulations.

Prohibited Use: You may not use the Services to engage in any illegal activities or to violate anyone's rights, including intellectual property rights.

Data Protection

Data Storage: We take reasonable measures to protect your personal information, but we cannot guarantee its absolute security.

Data Usage: We use Stripe for payment, analytics, and other business services. Stripe collects identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy.  

Intellectual Property

All content on the Services, including but not limited to text, images, and code, is owned by National Phlebotomy Network and is protected by copyright and other intellectual property laws.

Termination

We reserve the right to terminate or suspend your account and access to the Services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to us, other users of the Services, or third parties, or for any other reason.

Changes to Terms

We reserve the right to modify these Terms at any time. If we make changes to these Terms, we will notify you by updating the "Last Updated" date at the top of this document.

Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict of laws principles.

Contact Information

For any questions about these Terms, please contact us at (415) 851-2425.

Last Updated: November 22, 2023

Information Privacy Notice

This Information Privacy Policy has been adopted in order to maintain clear standards of privacy and security with the information we are provided by customers for confidentiality. It states:
(1) We will not sell or provide secure proprietary information input by customers to any outside parties except as expressly authorized or implied by specific request for services that requires the disclosure of your information in order to provide said services requested; and
(2) No customer information is kept on a publicly available server.

By accessing this web site, users agree to be bound by all of the terms and conditions of the guidelines set out in this Disclaimer. Do not consult this web site unless you agree not to hold NPPN liable for any errors or omissions.
We offer our services as prescribed by a duly authorized and licensed medical practitioner or other healthcare provider. The services or products found listed on our web site are intended for use by duly authorized and licensed medical practitioners or other healthcare providers in the delivery of appropriate medical care to assist practitioners diagnose and treat disease. We give no warranty that any of our services will prevent disease. All material is provided for educational purposes only and is not intended to be a substitute for a physician’s consultation. Although NPPN encourages increased self-awareness and self-care, all readers are strongly encouraged to consult and work with an experienced healthcare practitioner. Individuals with health disorders, medical conditions, or any condition needing medical supervision assume full responsibility for obtaining such professional medical assistance. Consult your physician regarding any symptoms or medical condition. We specifically disclaim any expressed or implied warranties or merchantability of fitness for any particular usage, application or purpose. NPPN does not recommend self-diagnosis or self-medication, and no information within this web site or presented by NPPN or its associates may be construed or interpreted as recommending self-diagnosis or self-medication.

If a laboratory test result is outside normal range, you should immediately see your prescribing physician. Many tests, to be validated, will need to be repeated at the discretion of a physician. Laboratory test results may vary depending upon age, sex, time of day blood sample is taken, diet, medications, and the limits of modern technology. A single laboratory test or group of tests cannot guarantee good health. False positive and false negative test results are possible. There are various medical diseases that cannot be uncovered by these tests alone. Testing by the medical laboratory staff to whom your medical specimen is delivered by us, only constitutes a partial evaluation of your state of health and does not represent a diagnosis or treatment of disease.

NPPN shall not be liable to you or anyone else for any loss or injury caused in whole or in part by procuring, compiling, interpreting, delivering or reporting information through this web site. In no event shall NPPN be liable to you or anyone else for any decisions made or action taken or not taken by you in reliance on such information. Material placed online by users does not represent medical advice of NPPN and we make no representations with respect to the accuracy, reliability, completeness, timeliness or usefulness of the contents.

Privacy Policy
The general position of The National Phlebotomy Provider Network on implementation and compliance with HIPAA and other privacy laws is as follows:

A. Protect and enhance consumer’s rights of access to information.
B. Improve healthcare quality by restoring trust in the system.
C. Improve efficiency of delivery with national framework.
D. NPPN will not use or disclose an individual’s protected health information (PHI) except as otherwise permitted and/or required by HIPAA.
E. PHI may be used only for treatment, payment, or healthcare operations. All other uses and disclosures will be by authorization only and Patient may revoke authorization.
F. All NPPN Patients will receive and acknowledge the Privacy Notice. It is also available for the asking by mail or email. It is also carried by each field service technician and available upon request.
G. Privacy Notice will describe how medical information about Patients may be used and disclosed and how they may access said information.
H. NPPN will make reasonable efforts to limit disclosure of PHI as much as possible.
I. Continuing compliance with HIPAA will be achieved through ongoing assessment, oversight and informational training, as coordinated through the privacy officer.
J. NPPN shall address all complaints received from patients, clients, employees or third parties in an expeditious and meaningful manner.
K. NPPN respects the rights of individuals, including employees, to make complaints, ask questions or inquire as to NPPN’s compliance with HIPAA and other privacy laws.
L. No adverse action or retaliation shall be taken against any such individual or employee based on any legitimate complaint, question, or inquiry.
M.NPPN must identify those members of its workforce that require access to protected health information to perform their duties, specify the protected health information to which they require access and make reasonable efforts to limit their access accordingly.
N. All employees will be trained in order that NPPN will be HIPAA compliant. New employees will be trained on a regular basis to ensure continued compliance with new personnel. Personnel will be retrained if significant changes occur which affect HIPAA or privacy laws. Employees, who fail to follow HIPAA requirements and/or the policies of NPPN with respect to privacy rules, shall be sanctioned appropriately. Such sanctions may range from verbal reprimand to termination. Any intentional breach of patient confidentiality, not permitted by law, shall be severely punished. All such sanctions shall be documented, in writing, by NPPN.
O. To the extent practicable, NPPN will mitigate the harmful effects of any known use or disclosure, by itself or its business associates that is in violation of the privacy rule and/or NPPN’s policies and procedures.

For more information on our information privacy practices, or to file an information privacy concern, please contact The National Phlebotomy Provider Network’s Information Privacy Officer at: The National Phlebotomy Provider Network, Inc. 8871 W. Flamingo Rd. Ste 202 Las Vegas, NV 89147.