8871 W. Flamingo Rd. Ste 202
Las Vegas, NV 89147
Phone: (888) 778-7403
We at the National Phlebotomy Providers Network believe that everyone should have access to high-quality, affordable, and efficient health care. We strive to do our part in the process by offering our state-of-the-art mobile phlebotomy services. This service aims to help expand patients’ options when it comes to how and where they get their blood work and labs done. We know how hard it can be to get to a lab for those with limited mobility, severe health conditions, and for those who lack access to transportation. With that in mind, we have developed a network that features an at-home blood draw service to ensure that patients throughout the San Francisco area receive safe, professional treatment in the comfort of their own homes at a time convenient for them.
Getting one of our highly-trained, friendly, and professional phlebotomists to come to your home, office, or care center to collect your samples is as easy as making an appointment through our online patient portal.
An appointment can be made for yourself or on the behalf of a person that you care for such as an elderly parent or sick family member. Doctors and other healthcare professionals can also make an appointment for their patients through the online portal as well.
To make your appointment we’ll need a few pieces of information including:
Once we have verified your information then you will be able to pick a date and time that works for you. That means there’s no more need to take hours out of your day to get your blood work done.
On the day of your appointment, your blood draw will take place just as it usually does. The only difference is that we come to you!
You’ll want to make sure that you follow your doctor’s orders prior to your blood draw such as fasting, drinking plenty of water, and taking any medications that you normally would. This will help to ensure that your results are as accurate as possible.
Our talented phlebotomists will come and verify your information and will perform the blood draw quickly and virtually painlessly.
Once the blood draw is complete, your samples will be carefully packaged and securely delivered that same day to the lab of your doctor’s choosing. We are partnered with hundreds of labs across the country, so the safety, security, and quality of your samples are our highest priority.
On average, it will take anywhere from 24-72 hours for your samples to be processed by the lab. Once your results are ready, they will contact your doctor who will then be able to discuss your results with you.
All of our professional phlebotomists are fully trained and licensed and are held to the highest standards of quality and safety.
MobiLab Express is a service that allows medical providers to order blood draws for patients on-demand. Our mobile phlebotomy services ensure patients throughout the San Francisco area receive safe, professional treatment where the patients are located. With a raging pandemic, limiting exposure is a benefit that many, especially the elderly can use to their advantage. When our phlebotomists arrive at the chosen locations, patients only need to provide proof of insurance and fill out an intake form before our phlebotomist begins drawing blood.
Specimen PROs™ service provides a full range of specimen collection services. Ours is a medical staffing team of experienced, state-certified phlebotomists dedicated to providing flat-fee mobile draw services at your location. We service all hospitals, clinics, physician’s offices, and research facilities throughout San Francisco on a daily basis. We will cover as many patients as the schedule allows during each session. By serving smaller or medium-sized groups instead of one patient at a time, our service model saves everyone time.
While we currently work with the majority of insurance providers to help our patients utilize our efficient and convenient services, unfortunately, at the moment, Medicare does not offer coverage for mobile blood draws.
The cost may be covered for some Medicare patients if they have supplemental or secondary insurance, however, we cannot guarantee that. We recommend checking directly with your insurance provider to determine what your co-pay or deductible may be.
For patients who do not have insurance, or for whose insurance will not cover the cost, we charge a one-time fee of no more than $99. We will be happy to provide you with a medical reimbursement form to give to your insurance upon request.
If you qualify for Medicare coverage but have limited income due to illness or disability, our MobiLab Express™ and Specimen PROs™ can work with your insurance company to ensure 100% compliance with billing standards.
Regular phlebotomist services in San Francisco require patients to visit a clinic or hospital for the purpose of drawing blood. It takes longer than a conventional home-draw blood service and puts the patients at risk of contracting SARS-CoV-2 in the transit or the facility.
Mobile phlebotomy services enable a patient to receive medical care from the comfort of their own home and have the convenience of not having to travel to a clinic for treatment.
With our mobile lab technician service, your patients don’t need an appointment nor a waiting room; these technicians are on-call seven days per week. They are dedicated staff members who provide fully insured services that meet all HIPAA compliance standards.
Patients can pre-register online through our secure client portal and even include any special instructions or accommodations they may require. This saves time so you can get right down to business and actually help the patients faster. Sometimes, this extra speed-up of the process can even mean the difference between life and death for some patients.
In the United States training requirements for phlebotomists are determined state by state. However, most national healthcare organizations that employ phlebotomists do require some form of training and certification from a certifying organization.
Special state certification is required only in three states: California, Nevada, and Louisiana.
A phlebotomist can become nationally certified through many different organizations. However, California currently only accepts national certificates from six agencies.
These agencies are:
These and other agencies also certify phlebotomists outside the state of California. In order to qualify to sit for the certification examination in phlebotomy, these conditions have to be met:
8871 W. Flamingo Rd. Ste 202
Las Vegas, NV 89147
Phone: (888) 778-7403
These terms and conditions are provided by The National Phlebotomy Provider Network (“NPPN”) and fully describe the terms under which the services are provided by NPPN.
1. NPPN provides an independent medical and research specimen collection, processing, and delivery service. NPPN IS NOT a medical laboratory and does not conduct laboratory testing. NPPN IS NOT a partner or subsidiary of any medical laboratory.
2. Once specimens are delivered, NPPN has no control over the handling, processing, and testing of specimens, or reposting of those results to the prescribing practitioner. The laboratory is solely responsible for proper handling, processing, testing, and results reporting. NPPN is NOT responsible IF the laboratory fails to do any of the above properly or in a timely fashion.
3. While most common laboratory tests require the same or similar type of sample (whole blood, plasma, serum, urine, etc.) no matter what laboratory is performing the testing, every laboratory has its own specimen requirements for sample type, processing, and handling. While every effort is made to collect adequate and acceptable specimens, it is impossible to know the specific requirements for every test done by every laboratory. Furthermore, some laboratory tests cannot be collected in the field because the sample requires special handling that is impossible to perform outside a laboratory environment. In addition, some laboratory tests require the sample to undergo additional processing IN THE LABORATORY, as soon as it is delivered to the laboratory, which cannot be done in the field. Given these facts, there is a possibility that inadequate samples or no samples will be obtained. NPPN is NOT responsible [f the laboratory fails to perform any additional pre-analytical sample processing required after we deliver the samples to the laboratory.
4. PLEASE DO NOT CONTACT NPPN ABOUT YOUR TEST RESULTS NPPN has no access to the test results. You should contact the practitioner who ordered the laboratory testing for you or the laboratory who is conducting the testing directly. However, you should be advised that most laboratories are prevented by law firms releasing results directly to patients.
5. NPPN specimen collection and delivery services are provided ONLY at the direction of and under specific order from a duly licensed medical practitioner authorized to prescribe and order medical diagnostic testing. You cannot request specimen collection services without a valid laboratory order from an authorized medical practitioner.
6. NPPN personnel cannot materially change or in any way alter the laboratory order provided by your prescribing practitioner. It is against the law for any medical care provider to change a practitioners order without express consent from the prescribing practitioner. Likewise, you cannot materially change or alter your prescribing practitioner’s laboratory order for you.
7. NPPN is NOT a medical practice and does NOT provide any medical diagnosis, prognosis, treatment, or any medical advice. We do NOT have any information relating to any treatment you are undergoing or any reasons for why samples are being collected. You should seek the advice of a licensed practitioner for any question about any symptom or condition you are experiencing. If you are experiencing a medical emergency you should call 911 immediately! Do not attempt to access emergency care through our service. If you are unsure of what type of care you need, please contact your personal physician. NPPN does not dispense or deliver medicine of any kind. NPPN cannot prescribe medication or evaluate the effectiveness of any medication you may be taking.
8. NPPN is not a limousine or personal courier service. We cannot transport you to any doctor’s office or hospital. We cannot deliver any personal item to any location on your behalf.
9. NPPN services will be provided IN the patient’s home, work, or other appropriate stationary location. An appropriate location is one where patient privacy and safety are provided. NPPN does NOT and will NOT provide services inside any vehicle. NPPN does NOT and will NOT provide services in any public location.
10. NPPN performs all services and functions in the ordinary course of business and during normal business hours. NPPN is a NON-EMERGENT service and should NOT be used for collection and delivery of STAT or UGENT laboratory orders. All services are scheduled in advance and therefore we cannot guarantee accommodation of requests for “same day” schedule changes. Expedited collection and/or delivery of any specimen is NOT possible unless scheduled in advance. Because travel is inherently unpredictable, we do not guarantee or warranty any specific delivery time.
11. Scheduling Policy: We recognize that your medical care is very important to you and we respect your desire for timely medical care. Generally, appointment scheduling is conducted on a first-come, first-serve basis. However, scheduling for some patients may be prioritized based on medical need. NPPN will attempt to contact you to schedule an appointment within 24-48 hours upon receipt of your request. We make every attempt to schedule your appointment at a time convenient for you but cannot guarantee any specific time or ongoing duration of availability.
12. We have a 48-hour cancellation policy. Appointments canceled without at least 48 hours’ notice will be charged a 50% cancellation fee for all services scheduled on that day. Appointments canceled at the time of service or “no shows” “vi ii be charged the full fee for services scheduled on that day.
13. EXCEPT AS EXPRESSLY STATED HEREIN THE SERVICES OF NPPN ARE PROVIDED ON AN
“AS IS, AS AVAILABLE” BASIS. NPPN AND ITS AFFILIATES, SUPPLIERS, AND PARTNERS MAKE NO WARRANTY, REPRESENTATION, GUARANTY OR CONDITION OF ANY KIND, WHETHER IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
14. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER NPPN NOR ITS AFFILIATES, SUPPLIERS OR PARTNERS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH OR ARISING OUT OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES/JURISDICTIONS DO NOT ALLOW EXCLUSION OF IMPLIED WARRANTIES OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO NPPN. IN SUCH STATES/JURISDICTIONS, NPPN’S LIABILITY AND THAT OF ITS AFFILIATES, SUPPLIERS, AND PARTNERS WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
15. These terms constitute the entire understanding between you and NPPN and no amendment or modification of its terms shall be valid or binding unless in writing and signed by an authorized representative of NPPN.
Introduction
Welcome to the National Phlebotomy Network Customer Portal, accessible at https://phlebotomynetwork.com. These Terms of Use ("Terms") govern your use of our website and services ("Services"), and by using our Services, you agree to be bound by these Terms.
Acceptance of Terms
By clicking "I Agree" during the sign-up process or by using the Services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use the Services.
Privacy Policy
Your privacy is important to us. Please read our Privacy Policy to understand how we collect, use, and protect your personal information.
User Account
Account Creation: To use the Services, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
Account Security: You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account.
Use of Services
Permitted Use: You agree to use the Services only for purposes that are permitted by these Terms and any applicable laws and regulations.
Prohibited Use: You may not use the Services to engage in any illegal activities or to violate anyone's rights, including intellectual property rights.
Data Protection
Data Storage: We take reasonable measures to protect your personal information, but we cannot guarantee its absolute security.
Data Usage: We use Stripe for payment, analytics, and other business services. Stripe collects identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy.
Intellectual Property
All content on the Services, including but not limited to text, images, and code, is owned by National Phlebotomy Network and is protected by copyright and other intellectual property laws.
Termination
We reserve the right to terminate or suspend your account and access to the Services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to us, other users of the Services, or third parties, or for any other reason.
Changes to Terms
We reserve the right to modify these Terms at any time. If we make changes to these Terms, we will notify you by updating the "Last Updated" date at the top of this document.
Governing Law
These Terms are governed by the laws of the State of California, without regard to its conflict of laws principles.
Contact Information
For any questions about these Terms, please contact us at (415) 851-2425.
Information Privacy Notice
This Information Privacy Policy has been adopted in order to maintain clear standards of privacy and security with the information we are provided by customers for confidentiality. It states:
(1) We will not sell or provide secure proprietary information input by customers to any outside parties except as expressly authorized or implied by specific request for services that requires the disclosure of your information in order to provide said services requested; and
(2) No customer information is kept on a publicly available server.
By accessing this web site, users agree to be bound by all of the terms and conditions of the guidelines set out in this Disclaimer. Do not consult this web site unless you agree not to hold NPPN liable for any errors or omissions.
We offer our services as prescribed by a duly authorized and licensed medical practitioner or other healthcare provider. The services or products found listed on our web site are intended for use by duly authorized and licensed medical practitioners or other healthcare providers in the delivery of appropriate medical care to assist practitioners diagnose and treat disease. We give no warranty that any of our services will prevent disease. All material is provided for educational purposes only and is not intended to be a substitute for a physician’s consultation. Although NPPN encourages increased self-awareness and self-care, all readers are strongly encouraged to consult and work with an experienced healthcare practitioner. Individuals with health disorders, medical conditions, or any condition needing medical supervision assume full responsibility for obtaining such professional medical assistance. Consult your physician regarding any symptoms or medical condition. We specifically disclaim any expressed or implied warranties or merchantability of fitness for any particular usage, application or purpose. NPPN does not recommend self-diagnosis or self-medication, and no information within this web site or presented by NPPN or its associates may be construed or interpreted as recommending self-diagnosis or self-medication.
If a laboratory test result is outside normal range, you should immediately see your prescribing physician. Many tests, to be validated, will need to be repeated at the discretion of a physician. Laboratory test results may vary depending upon age, sex, time of day blood sample is taken, diet, medications, and the limits of modern technology. A single laboratory test or group of tests cannot guarantee good health. False positive and false negative test results are possible. There are various medical diseases that cannot be uncovered by these tests alone. Testing by the medical laboratory staff to whom your medical specimen is delivered by us, only constitutes a partial evaluation of your state of health and does not represent a diagnosis or treatment of disease.
NPPN shall not be liable to you or anyone else for any loss or injury caused in whole or in part by procuring, compiling, interpreting, delivering or reporting information through this web site. In no event shall NPPN be liable to you or anyone else for any decisions made or action taken or not taken by you in reliance on such information. Material placed online by users does not represent medical advice of NPPN and we make no representations with respect to the accuracy, reliability, completeness, timeliness or usefulness of the contents.
Privacy Policy
The general position of The National Phlebotomy Provider Network on implementation and compliance with HIPAA and other privacy laws is as follows:
A. Protect and enhance consumer’s rights of access to information.
B. Improve healthcare quality by restoring trust in the system.
C. Improve efficiency of delivery with national framework.
D. NPPN will not use or disclose an individual’s protected health information (PHI) except as otherwise permitted and/or required by HIPAA.
E. PHI may be used only for treatment, payment, or healthcare operations. All other uses and disclosures will be by authorization only and Patient may revoke authorization.
F. All NPPN Patients will receive and acknowledge the Privacy Notice. It is also available for the asking by mail or email. It is also carried by each field service technician and available upon request.
G. Privacy Notice will describe how medical information about Patients may be used and disclosed and how they may access said information.
H. NPPN will make reasonable efforts to limit disclosure of PHI as much as possible.
I. Continuing compliance with HIPAA will be achieved through ongoing assessment, oversight and informational training, as coordinated through the privacy officer.
J. NPPN shall address all complaints received from patients, clients, employees or third parties in an expeditious and meaningful manner.
K. NPPN respects the rights of individuals, including employees, to make complaints, ask questions or inquire as to NPPN’s compliance with HIPAA and other privacy laws.
L. No adverse action or retaliation shall be taken against any such individual or employee based on any legitimate complaint, question, or inquiry.
M.NPPN must identify those members of its workforce that require access to protected health information to perform their duties, specify the protected health information to which they require access and make reasonable efforts to limit their access accordingly.
N. All employees will be trained in order that NPPN will be HIPAA compliant. New employees will be trained on a regular basis to ensure continued compliance with new personnel. Personnel will be retrained if significant changes occur which affect HIPAA or privacy laws. Employees, who fail to follow HIPAA requirements and/or the policies of NPPN with respect to privacy rules, shall be sanctioned appropriately. Such sanctions may range from verbal reprimand to termination. Any intentional breach of patient confidentiality, not permitted by law, shall be severely punished. All such sanctions shall be documented, in writing, by NPPN.
O. To the extent practicable, NPPN will mitigate the harmful effects of any known use or disclosure, by itself or its business associates that is in violation of the privacy rule and/or NPPN’s policies and procedures.
For more information on our information privacy practices, or to file an information privacy concern, please contact The National Phlebotomy Provider Network’s Information Privacy Officer at: The National Phlebotomy Provider Network, Inc. 8871 W. Flamingo Rd. Ste 202 Las Vegas, NV 89147.
